How to Fix DNS_PROBE_FINISHED_NO_INTERNET Error – Step-by-Step Guide
Learn how to resolve the DNS_PROBE_FINISHED_NO_INTERNET error with simple solutions like clearing browser cache, flushing the DNS cache, resetting TCP/IP, changing DNS servers, or temporarily disabling the firewall. Follow the step-by-step guide for troubleshooting and fixing the issue effectively.
Need help? Try using our free chatbot, designed to assist with technical problem-solving.
Key Takeaways:
- Fixes Include:
- Clearing browser and DNS cache.
- Manually resetting the DNS and TCP/IP stack from Command Prompt. For advanced driver-related issues, consider using EaseUS DriverHandy to ensure all drivers are updated.
- Changing DNS server addresses to a more reliable service like Google’s DNS (
8.8.8.8
). For added privacy and security while troubleshooting, use NordVPN to encrypt your connection. - Temporarily disabling a restrictive firewall to see if it’s the culprit.
Step-by-Step Guide to Fixing the “DNS_PROBE_FINISHED_NO_INTERNET” Error
This error can be frustrating, but here’s a systematic approach that will help you identify and solve the problem effectively. Follow these steps in order, as the problem could be simple or require more in-depth system changes.
1. Clear Browser Cache
Your browser’s cache can sometimes store outdated DNS entries, which lead to the error. The first step is to ensure you’re working with a clean browser.
- For Google Chrome:
- Open Chrome.
- Select the three-dot icon (upper right corner), navigate to More Tools > Clear Browsing Data.
- Set Time Range to “All Time.”
- Check Cached images and files.
- Hit Clear Data.
- For Microsoft Edge:
- Open Edge.
- Click on the three-dot icon, then Settings.
- Under Privacy, search, and services, go to Choose what to clear.
- Select Cached images and files, then click Clear.
Expert Tip: Also consider clearing cookies if browser behaviors related to specific websites seem erratic alongside this DNS issue.
2. Refresh Outdated DNS Cache
Flushing your DNS cache ensures the device is using the latest DNS entries for resolving domain names.
- Using Command Prompt:
- Press
Win
+R
to open the Run dialog. - Type
cmd
and press Enter. - In Command Prompt, type the following command and press Enter:
ipconfig /flushdns
- Restart your PC and check if the error is resolved.
- Press
Expert Advice: Flushing the DNS cache is especially useful after switching networks or making changes to your router, as cached entries may reflect outdated information.
3. Utilize Command Prompt for Advanced Troubleshooting
Some networking issues can persist even after flushing DNS. You can use a series of commands to reset various network settings.
- Open Command Prompt as an administrator:
- Right-click on Command Prompt after searching for it.
- Enter the following commands, one by one, and hit Enter after each:
ipconfig /release ipconfig /all ipconfig /renew ipconfig /flushdns netsh int ip set dns netsh Winsock reset
To ensure your system is secure while troubleshooting, consider backing up your data with MiniTool ShadowMaker.
Reboot the system after running the commands.
4. Change TCP/IP DNS Server Addresses
If the issue persists, it’s possible that your DNS server is not responding efficiently. You can manually switch to a more reliable DNS service like Google’s DNS.
- Open Network Status:
- Search for “Network status” and click the result.
- Click Change adapter options.
- Right-click your network adapter (e.g., WiFi or Ethernet), select Properties.
- Click Internet Protocol Version 4 (TCP/IPv4), then Properties.
- Select Use the following DNS server addresses, input the following:
- Preferred:
8.8.8.8
- Alternative:
8.8.4.4
- Preferred:
- Save your changes and restart your browser.
Pro Tip: For users on slower networks, Cloudflare DNS (
1.1.1.1
) is known for its privacy focus and high speed. Consider this if performance is your priority.
5. Temporarily Disable Your Firewall
Sometimes, a misconfigured firewall can block necessary connections. Temporarily disabling the firewall will help you determine if this is causing the issue.
- Windows Defender Firewall:
- Open the Control Panel, select Windows Defender Firewall.
- Click Turn Windows Defender Firewall on or off from the left panel.
- For both network types, select Turn off Windows Defender Firewall.
- Try browsing again.
Expert Caution: If disabling the firewall resolves the issue, revisit your firewall rules and consider adding exceptions for the affected browser or network services.
6. Check for Malware or Virus Infection
In some cases, malware or a virus can tamper with your network settings, causing this error. 25% Off Malwarebytes Affiliate Promo
- Run a full system scan using trusted antivirus software. If any threats are found, follow the software’s instructions to remove the infection. Reboot your system afterward.
7. Reset TCP/IP Stack
If you’ve reached this point and are still facing issues, a corrupted TCP/IP stack might be the problem. Resetting it often clears up network misconfigurations.
- Open Command Prompt as an administrator.
- Enter the following command:
Netsh int ipv4 reset all
- Reboot your PC after the reset.
8. Check Your Router and Network Settings
- Log into your router using its IP address (commonly
192.168.1.1
or192.168.0.1
).- Ensure DNS settings in the router match your intended configuration (ISP default DNS or custom values like Google’s
8.8.8.8
).
- Ensure DNS settings in the router match your intended configuration (ISP default DNS or custom values like Google’s
- If you recently moved or changed ISPs, ensure no misconfiguration occurred during setup.
Expert Tip: Some older routers might struggle to handle multiple DNS requests if too many devices are connected. Restarting your router can sometimes provide a temporary fix.
Frequently Asked Questions (FAQs)
1. What causes the “DNS_PROBE_FINISHED_NO_INTERNET” error?
The error is caused by DNS misconfigurations, cached entries, or connection issues that prevent the browser from resolving domain names.
2. Does clearing the browser cache really solve DNS issues?
Sometimes. Cached DNS entries in the browser can cause conflicts with DNS resolution, leading to the error. Clearing caches is a good first step.
3. Why should I use Google’s DNS?
Google’s DNS (8.8.8.8
and 8.8.4.4
) is known for reliability and speed compared to many ISPs’ DNS servers. It also offers better global reach and reduced latency.
4. Is it safe to disable the firewall temporarily?
Yes, but only briefly for troubleshooting. Disabling it for extended periods can expose your computer to security threats.
5. Can malware cause DNS issues?
Yes. Certain malware can modify DNS settings to reroute your network traffic, causing errors. Running antivirus software regularly helps prevent this.
6. How often should I flush my DNS cache?
When switching networks or experiencing internet issues, flushing your DNS cache is a good practice. However, it’s not something you need to do frequently under normal conditions.
By following this guide, you should be able to resolve the DNS_PROBE_FINISHED_NO_INTERNET error effectively. Make sure to proceed step-by-step, starting with simple solutions like clearing the cache before moving on to more advanced solutions like resetting your DNS settings or firewall configuration.