How to fix “ERR_INTERNET_DISCONNECTED”. Step-by-Step Guide

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How to fix “ERR_INTERNET_DISCONNECTED”. Step-by-Step Guide






How to Fix "ERR_INTERNET_DISCONNECTED" Error

Diagnose and resolve the "ERR_INTERNET_DISCONNECTED" error with this comprehensive guide. Learn how to check network cables, verify Wi-Fi settings, reset network configurations, and troubleshoot advanced issues like DNS flush or driver reinstallation. Includes preventive tips to ensure stable internet connectivity. Use our free chatbot to quickly solve technical issues, including network errors!

Key Takeaways: “ERR_INTERNET_DISCONNECTED” Error

  1. Common Cause: ERR_INTERNET_DISCONNECTED usually occurs due to issues with network settings, loose cables, or faulty hardware.
  2. Main Fixes: Check physical connections, Wi-Fi setup, VPN, and Proxy settings.
  3. Easy Fixes: Restart your router and modem, clear browsing data, or reset network settings.
  4. Advanced Troubleshooting: Flush DNS, reinstall network drivers, and disable your firewall temporarily.
  5. Preventive Measures: Keep your network drivers updated, ensure VPN and Proxy settings are correctly configured, and be cautious with Antivirus software settings.
  6. Pro Tip: A simple restart often works, but it’s crucial to perform thorough checks on VPN/proxy configurations and LAN settings.

Let’s dive into how to fix the ERR_INTERNET_DISCONNECTED error.

Step-by-Step Guide to Fix “ERR_INTERNET_DISCONNECTED”

1. Check Your Physical Network Cables

The first thing to check is your physical connection. If you are using a wired connection:

  • Is the Ethernet cable securely plugged in?
  • Check for any visible physical damage to the cable.

Loose or damaged cables can easily disrupt the connection.

2. Verify Wi-Fi Connectivity

If you are on Wi-Fi, check if:

  • You’re connected to the right network.
  • Your router signal is strong.
  • The router is properly powered on.

Additionally, perform a restart by:

  • Turning off the router.
  • Waiting for 30 seconds, then turning it back on again.

Pro Tip: Routers sometimes get jammed due to overload or prolonged usage. A restart clears minor glitches.

3. Check VPN & Proxy Settings

VPNs and proxy servers may interfere with internet connectivity, especially if there is a configuration error or service disruption.

If you’re using a VPN service, you can quickly check if it’s causing the issue by disconnecting it. If the error goes away, consider switching to a more stable VPN.

  • You can try NordVPN, which is known for its robust and stable connectivity.
  • If you’re switching networks frequently, NordPass ensures secure password management across devices for uninterrupted internet access.

For Proxy Settings:

  1. Go to Control Panel.
  2. Navigate to Internet Options.
  3. Select the Connections tab.
  4. Click on LAN settings.
  5. Ensure Automatically detect settings is checked, and Use a proxy server is not selected.

4. Use a Different Browser

Sometimes the issue can be browser-specific. Try accessing the site via:

  • Mozilla Firefox
  • Opera

This is especially useful if Google Chrome is giving you issues.

5. Reset LAN (Local Area Network) Settings

LAN configuration can sometimes be altered, leading to connectivity problems. Follow these steps to reset it:

  1. Press Windows Key + R.
  2. Type inetcpl.cpl and hit Enter.
  3. Open the Connections tab and click LAN Settings.
  4. Check Automatically detect settings.
  5. Uncheck Use a proxy server for your LAN.
  6. Click OK and Apply.

6. Clear Browsing Data

In some cases, cached files and other browsing data might create conflicts, particularly in Google Chrome.

Steps to clear data:

  1. Open Chrome and type chrome://settings/clearBrowserData into the URL bar.
  2. Check the boxes for Cached images and files, Cookies, and Browsing history.
  3. Click Clear Data.

This ensures that any corrupted or outdated session data is removed.

7. Flush DNS and Reset Network Settings

Resetting the network settings helps deal with potential DNS cache issues. Follow these steps:

  1. Open Command Prompt:

    • Press Windows Key + R, type cmd, and press Enter.

  2. Run these commands one at a time:

    ipconfig /flushdns
ipconfig /renew
netsh int ip set dns
netsh winsock reset

  3. Restart your PC after running these commands.

8. Reinstall Your Network Adapter

Outdated or corrupted network adapter drivers can also lead to the ERR_INTERNET_DISCONNECTED error. Here’s how you can reinstall the network adapter drivers:

  1. Press the Windows Key + R.
  2. Type devmgmt.msc.
  3. Select Network Adapters in the Device Manager.
  4. Right-click the installed network adapter and choose Uninstall.
  5. Restart the computer—Windows will automatically reinstall the correct drivers. Use EaseUS DriverHandy to automatically scan and update your PC’s drivers for enhanced performance.

9. Set Default Internet Settings

Restoring the default configuration of your internet settings can easily resolve the issue if a web browser or software made unwanted changes.

  1. Go to Control Panel.
  2. Click Internet Options.
  3. Move to the Advanced tab.
  4. Click Reset and check the box next to Delete personal preferences.
  5. Click Apply and restart the system.

10. Disable Antivirus & Firewall Temporarily

Sometimes, overzealous antivirus or firewall programs can block your internet. You can test this by temporarily disabling them.

  1. Open your Antivirus suite.
  2. Navigate to real-time protection.
  3. Disable it temporarily. If you’re looking for alternative malware protection with customizable settings, consider Malwarebytes Premium, which offers advanced threat detection without network interference.

Warning: Only disable it for testing. Turn it back on as soon as possible to not leave your PC exposed to threats.

11. Review Your WLAN Profiles

If you’re connected to multiple Wi-Fi networks at home or the office, ensure the correct SSID is selected.

  • Go to Settings > Network & Internet > Wi-Fi and verify you’re connected to the correct local network (SSID).

12. Power Cycle Your Modem and Computer

Lastly, sometimes the age-old power-off-power-on trick works like a charm:

  1. Power off your modem.
  2. Wait 30 seconds, then turn it back on. Before restarting, consider using MiniTool ShadowMaker to back up critical data in case of hardware resets or interruptions.
  3. Restart your computer.

Frequently Asked Questions (FAQs)

1. What does ERR_INTERNET_DISCONNECTED mean?

This error indicates that your computer is disconnected from the internet, often due to connection issues like a loose cable, misconfigured network settings, or VPN interference.

2. How can a VPN cause the ERR_INTERNET_DISCONNECTED error?

Sometimes, VPN services fail to establish a stable connection, which leads your system to perceive an internet disruption. Switching to a more stable VPN like NordVPN can solve this.

Restarting your modem clears its temporary cache and resets its internal connections, often solving minor connection issues.

4. Can browser extensions cause this issue?

Yes. Browser extensions like ad blockers or internet security plugins can sometimes interfere with network functionalities.

5. How often should I restart my router to avoid network issues?

A good rule of thumb is to restart your router at least once every month to clear caches and reset connections.

With this guide, you can diagnose and fix the ERR_INTERNET_DISCONNECTED error, ensuring smooth access to the web!

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