How to Fix ERR_PROXY_CONNECTION_FAILED: A Simple Guide
ERR_PROXY_CONNECTION_FAILED occurs when your browser can't connect to the internet via a proxy server, often due to misconfigured settings, malware, or network issues. Learn how to resolve this with solutions like disabling or correcting proxy settings, updating your browser, checking your network, and scanning for malware. For additional support, use our free chatbot designed to assist with technical troubleshooting.
Key Takeaways
- ERR_PROXY_CONNECTION_FAILED Origin: This error stems from incorrect or misconfigured proxy settings, adware issues, or network problems.
- Proxy Troubleshooting: You can often resolve the issue by disabling the proxy, or ensuring the proxy settings are correctly set.
- Network Issues: Ensuring that your router and LAN connection are functioning properly can also help.
- Browser Solutions: Updating, resetting, or reinstalling your browser might solve the problem.
- System Infections: Adware or malware can cause proxy-related problems, so scanning your system for malware could address the issue.
Step-by-Step Guide to Fixing ERR_PROXY_CONNECTION_FAILED
ERR_PROXY_CONNECTION_FAILED is an error that can pop up when your browser is unable to connect to the internet via a proxy server. This typically happens because of misconfigured proxy settings, but other potential causes include network issues, browser incompatibility, or malware. Below is a comprehensive step-by-step guide to fix this issue, including expert tips and insights.
1. Check Proxy Settings
Why This Matters: Proxy settings could be misconfigured either manually or through external factors like malware. If you want an easy way to back up and test different network configurations, tools like EaseUS Backup Center can help you avoid accidental misconfigurations while troubleshooting.
Solution:
- Open Internet Settings:
- Press
Win + R
, typeinetcpl.cpl
, and press Enter. - Go to the Connections tab.
- Press
- Check Proxy:
- Press LAN Settings.
- Ensure that Use a proxy server for your LAN is unchecked unless intentionally configured by your network administrator.
Pro Tip: If you are in a corporate environment and are unsure about the proxy settings, it’s always advisable to reach out to your IT administrator before making any changes.
Further Reading: Learn more about Network Proxy Settings on Windows.
2. Disable Proxy Temporarily
Turning off the proxy temporarily can help you identify whether the error is due to an active proxy server.
Solution:
-
In Chrome:
- Go to Settings > Advanced > System > Open your computer’s proxy settings.
- Disable the Use a proxy server option.
-
In Firefox:
- Go to Options > Settings under Network Settings.
- Choose No Proxy or Use system proxy settings.
Pro Tip: After turning off the proxy, try connecting to the internet again. If it works, the issue lies in the proxy configuration.
3. Restart Wi-Fi Router and Check LAN Connection
Sometimes, a simple network reset can solve what appears to be a complicated issue with proxy connection errors.
Solution:
- Restart Router & Modem:
- Power off your Wi-Fi router, wait for about 30 seconds, and then power it back on.
- Alternatively, connect your computer via a LAN (wired) connection to rule out Wi-Fi as a problem.
Pro Tip: Always ensure you’re connected to a stable network before diving into further troubleshooting.
4. Update or Reinstall Your Browser
Outdated or corrupted browser versions can also trigger ERR_PROXY_CONNECTION_FAILED errors.
Solution:
-
Update Browser:
- For Chrome: Go to Settings > About Chrome. The browser will automatically check for updates.
- For Firefox: Go to Help > About Firefox, and it will update itself.
-
Reinstall Browser:
- Uninstall your browser and download the latest version from the official site.
Official Resources: Update Google Chrome | Update Mozilla Firefox
5. Uninstall Suspicious or Recently Installed Applications
Sometimes, unwanted programs alter your browser’s proxy settings, causing connectivity issues. For a quick and effective cleanup of your PC, consider using EaseUS DupFiles Cleaner, which helps remove redundant files and potentially harmful software.
Solution:
- Open the Control Panel (Press
Win + X
and select Control Panel). - Navigate to Uninstall a Program.
- Sort programs by installation date and remove any suspicious software.
- Use Windows Defender or other malware scanners to detect and clean your PC of any threats.
Pro Tip: Run a boot-time scan if you suspect deeper malware issues. Here’s how to do a Windows Defender Offline Scan.
6. Uncheck Proxy Option in Internet Properties
The incorrect settings under “Internet Properties” could also be causing the issue. To protect your changes and track configurations, try NordVPN, which offers an integrated tool to bypass proxy issues securely.
Solution:
- Press
Win + R
, typeinetcpl.cpl
, and hit Enter. - Head to the Connections tab, then click on LAN settings.
- Uncheck the box for Use a proxy server for your LAN.
- Ensure Automatically detect settings is checked.
- Apply changes and restart your computer.
Pro Tip: It’s critical to reboot after making these changes to ensure the settings are applied correctly.
7. Reset Internet Explorer Settings (if applicable)
If you are still using Internet Explorer or its configurations under the hood are affecting other browsers, resetting the settings could resolve the issue.
Solution:
- Open Internet Properties.
- Go to the Advanced tab and click Reset.
- Check the box that says Delete personal settings, then click Reset.
Pro Tip: This step may fix configuration errors that impact your broader system’s network settings beyond just Internet Explorer.
8. Use an Alternate Browser
Sometimes, the problem isn’t with the internet connection but rather the browser itself. Switching to a different browser may indicate whether that’s the case.
Solution:
- Install alternative browsers like Mozilla Firefox or Microsoft Edge.
Pro Tip: If the new browser resolves the issue, consider clearing cache or resetting the previous browser you were using.
9. Modify Wireless and Network Settings on Android Devices
If you’re facing this issue on Android, adjusting your settings on the device might help. Additionally, consider using EaseUS MakeMyAudio for managing network and multimedia data across devices effortlessly.
Solution:
- Go to Settings > Connections > Wi-Fi.
- Select your Wi-Fi network, then choose Advanced.
- Change the Proxy setting to None.
Pro Tip: Device-specific instructions can vary, so be sure to consult the phone’s manual or manufacturer website if needed.
10. Use Automatic Software to Fix the Error
If you’re not comfortable with manual troubleshooting, automatic repair tools can help you resolve ERR_PROXY_CONNECTION_FAILED.
Solution:
- Use tools like Data Recovery Pro or Reimage to automatically diagnose and fix system errors.
Expert Recommendation: Always download such software from reputable sources to avoid downloading additional malware.
Frequently Asked Questions (FAQs)
1. What causes the ERR_PROXY_CONNECTION_FAILED error?
The error is typically caused by issues with proxy server settings, faulty network configurations, or sometimes malware.
2. Can I fix this error without disabling proxy?
Yes, you can try confirming the proxy settings are correct or resetting them before opting to disable it completely.
3. Why does my Android phone show this error?
Android devices use proxy settings per network connection, and a misconfiguration in one of these may cause the issue.
4. How do I know if it’s a browser issue?
Switching to another browser and checking if the error persists can help rule out browser-specific problems.
5. Can malware cause this error?
Yes, adware or malware can modify proxy settings, leading to ERR_PROXY_CONNECTION_FAILED situations.
6. Will resetting my router help?
Yes, restarting the router has helped many users resolve intermittent proxy connectivity problems.